They respond in a timely manner and take care of any questions/issues you have, always with prompt resolution.Bellingham, Washington Area Consultant at Home Information Technology and Services Education Utah State University 1964 - 1968 Doctor of Philosophy (PhD), EE University of Wyoming 1962 - 1963 Master's Degree, Electrical and Electronics Engineering University of Wyoming 1958 - 1963 Bachelor's degree, EE Experience R. This helps us track changes that took place, or track information that is needed for the order, in one location for that order where everyone in the business who can access orders can see and be updated in real time.įinally, the customer service is the best in the business. When we receive calls for a specific customer/order/quote we take office notes.
We've also benefited with the internal communication functionality. This has helped us have leverage on accounts that attempt to not pay. Additionally, we are able to get our rental agreements sent off directly from the program and signed electronically through the partnership program Sertifi. Rent Master has reduced our time in processing payments exponentially, as we process through the program directly and do not have to add payments in after processing in a separate application. In addition to that, we could not process payments directly in our software, making it more difficult to keep track our Accounts Receivable in an accurate way. Prior to RentMaster our inventory management system and invoicing system were not able to sync with our finance software. The platform also supports several barcode scanners and credit card readers. RentMaster allows businesses to access customers' order history, search quotes based on any field, and attach required files to outgoing emails. Administrators can also filter or sort records and export data in HTML, TXT, PDF, XML, and Microsoft Excel format. Managers can include delivery fees and calculate sales tax for orders based on city or zip code and arrange clients into custom categories including school, church, business, individual, and more. RentMaster enables organizations to send details about ordered or quoted products to customers via email and accept payments using various channels such as checks, credit cards, and cash. Supervisors can set up categories with subcategories to organize inventory items and maintain a database of product information including product names, images, handling instructions, weight, size, price, serial number, and status. RentMaster is a rental management software designed to help businesses handle quotes, customers' information, reservations, point of sale (POS) processes, and more on a unified platform.
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